Business hour support is suitable where End user support is more crucial than any other support matters in the infrastructure. If you are an organization with fair number of employees and good volume of Support tickets our business hour support is essential for you. We will assign dedicated support engineers to manage your helpdesk system professionally.
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Business hour support.
8 hours a day.
Monday to Friday.
Level 1 support
Features in Basic plan +
Internal L2 support assistance.