Managed Service Provider helps the business provide the highest level of service to the client. MSP support is all about unloading the routine computer and network management help the business continue with their routine without interruptions and the IT issues. RimDesk helps the client in this MSP so as not to face the losses in any circumstances.

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Helpdesk support

Dedicated 8 hours support from Monday – Friday during MSP’s business hour’s time.
Enables MSP to ensure a real time support to provide service desk support to their customers and end users, monitor and manage their systems Server and workstation health checks and other routine tasks.

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NOC Support Services

Dedicated 8 hours support from Monday – Friday during MSP’s afterhours time. This plan enables MSP to ensure a real time support to monitor and manage their systems after Business hours. Gives MSP the freedom from worrying about after hours issues. Best to monitor backups, patching, and other routine maintenance and support tasks

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RMM Tool management

We are proficient with all leading RMM tools such as N-able, GFI( Logic now), Labtech, Kaseya, Continuum etc. We will act as an IT extension of your MSP business by monitoring your RMM tools and take proactive and reactive actions with systems health, Antivirus, patch management etc. We can also help you to fine tune the monitoring and implement the best practices.
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