Replacing ‘failure reactive’ with ‘failure proactive’ is done during the proactive maintenance. RimDesk offer proactive IT support services to servers and workstations by keeping the systems up to date with latest security patches, best practices and scheduled checks. This minimizes the possibilities of failures with the systems run healthy.
We check all resource elements with the servers such as Disk space, Resource utilizations, Antivirus scan, event viewer, backup status, performance etc.
You can decide on what frequency and times you need this proactive maintenance to be conducted. We are flexible with any schedules as we works 24/7.
During our proactive maintenance, we will check the configurations made on the servers are with best practices and advise the customer if found something to be changed.
During each maintenance activity we will provide a summarised report , so you will get to know what all activity has been done on your systems