RMM (Remote monitoring and management) tools are designed to help MSPs, IT service providers, IT Departments, Datacentres remotely and efficiently monitor networks, systems and client endpoints. It is the key business ingredient software for Managed service providers and IT service suppliers.
We are proficient with all leading RMM tools such as N-able, GFI(Logic now), Labtech, Kaseya, Continuum etc. We will act as an IT extension of your MSP business by monitoring your RMM tools and take proactive and reactive actions with system health, Antivirus, patch management etc. We can also help you to fine tune the monitoring and implement the best practices.
Performs realtime monitoring of servers & workstations healths and solves the issues in a proactive manner. In the event of an alert support team will start remedial actions in less than 15 min time maximum.
Protecting customers critical information through backup is crucial for an MSP. Loss of data can badly impact on both business’s ability to operate and its reputation. Support team will monitor the backup schedules daily and fixes if any issues.
Patch management is essential for an MSP as outdated systems can cause outbreaks resulting in loss of business as well as reputation. Our team closely monitors the patch management process, schedules and verify patches and deploy among all systems.
Nowadays virus attacks are spreads in the form of Data and information and putting a firewall cant restrict the virus. Antivirus is required on each systems to keep the data business information safe. Our team will closely watch antivirus system deployed through your RMM and take remedial actions with pattern updates, scanning, installation etc.
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Suitable for small MSPs who just need few block hours per week/month to clean up the issues.GET STARTED
Monday to Friday.
8 hours a day.
Dedicated support person.
Daily Email summary report.
Backup support person.